Privacy Policy

Introduction

SnowOwl Investments ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and other contact information you provide to us.
• Financial Information: Information related to your investment goals, risk tolerance, and financial situation when you engage our advisory services.
• Communication Data: Records of your communications with us, including emails, phone calls, and text messages.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our investment advisory services
• Communicate with you about your account, appointments, and our services
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations and regulatory requirements

SMS/Text Messaging

If you opt in to receive text messages from us, the following terms apply:

• By opting in, you consent to receive Customer Care text messages from SnowOwl Investments
• Message frequency varies based on your account activity and preferences
• Message and data rates may apply
• You can opt out at any time by replying STOP to any text message
• Reply HELP for assistance
• No mobile information will be shared with third parties or affiliates
• Carriers are not liable for delayed or undelivered messages

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., technology providers, compliance services)
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Important: No mobile information will be shared with third parties or affiliates.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to opt out of SMS messages by replying STOP

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: